jb666's Privacy Policy — Your Information Is Protected

jb666 operates a safe and reliable online casino and betting platform for players in Bangladesh. We place the highest importance on our users' privacy and believe that every individual's personal information belongs to them.

This Privacy Policy ("Policy") applies to jb666's website, mobile version, and all related services ("Platform"). By opening an account or starting to use the Platform, you are considered to have agreed to the terms of this Policy.

This Policy should be read together with jb666's Terms & Conditions and Responsible Gaming policy. As complementary documents, they together define the full framework of our relationship with you.

jb666 collects various types of information necessary for operating the Platform. The categories of this information and the methods of collection are described below.

2.1 Information You Provide Directly

When you create an account or use the Platform, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport details (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, or bank account number)
• Any messages or support communications you send us

2.2 Automatically Collected Information

The following information may be collected automatically while you use the Platform:

• IP address and geographic location
• Browser type, version, and operating system
• Device type and unique identifiers
• Page visit times, duration, and navigation patterns
• Transaction history and gaming activity
• Information obtained through cookies and similar tracking technologies (see Section 6)

2.3 Information Received from Third Parties

In some cases we may receive information about you from legitimate sources, such as identity verification services, anti-fraud systems, and our payment processors. This information is used solely to confirm the security and validity of your account.

jb666 uses collected information for the following legitimate purposes:

3.1 Service Operations

• Creating, maintaining, and securing accounts
• Processing and verifying financial transactions
• Providing gaming services and ensuring fair play
• Facilitating deposits and withdrawals (bKash, Nagad, Rocket, and bank transfers)
• Managing bonuses and promotional offers

3.2 Security & Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities
• Verifying users' age and identity (to confirm 21+)
• Complying with applicable laws and regulations
• Monitoring unusual behavior to ensure responsible gaming

3.3 Customer Support

• Resolving your questions and complaints
• Providing 24/7 live chat and email support
• Sending important account-related notifications

3.4 Service Improvement

• Improving Platform performance and user experience
• Identifying and resolving technical issues
• Analyzing service usage to add new features

jb666 maintains industry-standard security measures to protect your personal information.

4.1 Technical Security Measures

• SSL (Secure Socket Layer) Encryption: All data transfers are protected by 256-bit SSL encryption
• Encrypted Storage: Stored data is kept in encrypted databases
• Firewall & Anti-Intrusion System: Unauthorized access is prevented
• Regular Security Audits: Periodic security reviews are conducted to identify system vulnerabilities
• Two-Factor Authentication: An option to add an extra layer of protection to account logins

4.2 Data Retention Period

We retain your information only for as long as necessary or as legally required:

• Active account data: for as long as the account remains active
• Financial transaction records: for the period required by applicable law
• After account closure: relevant data will be retained for a specified period in accordance with legal requirements
• Marketing preferences: until you opt out

jb666 may share data to a limited extent in specific circumstances. However, we never sell your information to third parties for commercial purposes.

5.1 Service Providers

Necessary information may be shared with trusted partners who assist in operating our Platform:

• Payment processing organizations (to complete transactions)
• Identity verification services (for the KYC process)
• Technology and hosting partners (for Platform operations)
• Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft)

These partners are bound by strict confidentiality agreements and may only use the information for specified purposes.

5.2 Legal & Regulatory Requirements

We may be legally required to share information with authorities in the following circumstances:

• To comply with a court order or legal claim
• To assist in a government investigation
• To comply with Anti-Money Laundering (AML) regulations
• To prevent fraud or illegal activity

jb666 uses cookies and similar technologies to improve the user experience and keep the Platform running.

6.1 Types of Cookies

• Essential Cookies: Necessary for the Platform's core functionality — maintaining login sessions, security verification, and saving form data.
• Functional Cookies: Remember your preferences and settings — language, display preferences, and account settings.
• Analytics Cookies: Collect aggregate data to understand how the Platform is being used. This data does not identify any individual.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause some Platform features to not work properly, particularly the login and transaction processes.

To change your preferences regarding analytics and marketing cookies, contact us at [email protected].

As a jb666 user, you have the following rights regarding your personal information:

7.1 Right to Access

You may request a copy of your personal information held by us at any time. We will provide it within a reasonable period after receiving your request.

7.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request a correction. Some information can be updated directly in your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted ("right to be forgotten"). However, this request may not always be fulfilled if there is a legal obligation or a need to investigate fraud.

7.4 Right to Object to Processing

You may object at any time to your information being used for direct marketing purposes, and we will act on it immediately.

7.5 Right to Data Portability

You may request to receive your information in a structured, machine-readable format.

jb666 provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors, nor do we allow them to use the platform.

Age verification during registration is mandatory. If a user creates an account with false information and it is later confirmed that they are under 21, the account will be closed immediately and all associated information will be securely deleted.

If you become aware that a minor is using or attempting to use our platform, please notify us at [email protected].

jb666 reserves the right to modify or update this privacy policy as needed. For any significant changes, we will take the following steps:

• Display a special notice on the platform
• Send a notification to the registered email address
• Update the "Last Updated" date at the top of this page

If you continue to use the platform after any changes, you will be considered to have agreed to the new policy. Therefore, it is recommended that you review this page periodically.

To request a copy of a previous version of the policy, contact us at [email protected].

If you have any questions, concerns, or requests regarding your information related to this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Contact us 24/7 through the platform's live chat feature
• Support Languages: Bengali and English

Our privacy support team generally processes your request within a reasonable time. Complex requests may require additional time.